As a property manager, there is no doubt that you work hard trying to keep tenants, owners, and vendors happy, all while trying to keep things moving.
When you have satisfied property owners, it’s a virtual lock that they will inevitably write you positive reviews, which will boost your online reputation. Quality reviews are an excellent strategy to drive your marketing.
However, we all know that you cannot satisfy everyone and that not every review is positive. While negative reviews can make an impact on your online reputation, not responding can have an even bigger impact! Keep reading to learn how to navigate negative online reviews, one step at a time!
PMW also offers Reputation Management services and can help you respond to all reviews in order to help you manage your online reputation.