Frequently Asked Questions about Rentvine Smartsite Upgrade Webinar
Updated November 2025
Big things are happening.
Rentvine Smartsites powered by PMW are here—bringing every Rentvine customer upgraded packages filled with more value, flexibility, and smarter tools to help you grow.
To kick things off, here’s a quick message from our CEO, Chris Springer, about what’s new and why we’re so excited about what’s ahead.
We’ve answered some of the most common questions about your Rentvine Smartsite package upgrade below.
What are Rentvine Smartsites Powered by PMW?
Exclusive to Rentvine customers, these expert marketing packages combine high-performance websites with smarter SEO, stronger lead generation, and a seamless experience for owners and residents.
Why are we doing this?
It’s simple- we want to see you grow! Property managers using both Rentvine and PMW grew 48% more than companies that don’t. Additionally, customers with PMW’s marketing services receive 4-8 times more leads compared to those on the basic Essentials hosting and support.
When will my package be upgraded?
Smartsite upgrades are rolling out over the next few months, with a projected completion date of December 30, 2025. You’ll be notified once your upgrade is complete and kept informed along the way.
What new features will I have access to?
Features vary by package, but every upgrade includes growth-focused tools such as the calculator bundle, free rental analysis, and reputation management. Take a look at the recorded Q&A webinar (with Kristen Ewen) for the full walkthrough of features.
Will pricing change?
All Rentvine customers are receiving package upgrades, most at no additional cost, and depending on your current package, some will see a decrease with the new bundled offering. Check your inbox for an email detailing your specific pricing and features.
Will my billing process change?
Yes. Over time, billing will be consolidated through Rentvine for a simpler, unified experience. We’ll notify you before any changes appear on your bill.
Can I still use Enterprise credits to pay for my Rentvine and PMW services?
Absolutely! Enterprise credits will continue to apply just like before.
Who do I contact for support?
For now, continue reaching out as you always have—our Rentvine and PMW support teams are combining to serve you even better. You’ll be notified as those updates take place.
Where can I learn more?
We’ve got several ways for you to dive deeper:
- If you were unable to join our Q&A webinar with Kristen Ewen, VP of SEO & Digital Marketing, please take a look at the recording to learn more details
- Visit the PMW Knowledge Base for guides and FAQs.
- Contact your Account Manager at support@propertymanagerwebsites.com.