Live Chat Free ChatBot Tutorial

Tutorial on Using and Updating the Free ChatBot

Steps:

1. Enter the Automation on the left side navigation and go to ChatBots.

2. Click on Add new chatbot icon.

Steps:

1. Fill in the general ChatBot settings, like bot name and welcome message.

Steps:

1. Choose the additional skills for the bot if needed, transfer to agent or small talk capability.

Steps:

1. Type in your website address for the bot to scan it.

2. Click Add chatbot button.

Steps:

1. Check if the bot finished training (might take up to a few minutes depending on the amount of content on the website).